Privacy Policy
Synergia AI is committed to protecting the privacy of visitors and users of our online platform and services. This policy outlines how we collect, use, disclose, and safeguard information when you visit our site or use our services.
Data Controller
The data controller responsible for processing personal data collected through our site and services is Synergia AI. Our physical address is: 865 Avenida Belgrano, Floor 7, Buenos Aires, Ciudad Autónoma de Buenos Aires, C1092AAS, Argentina.
Information We Collect
We collect various types of information in connection with your use of our site and services.
Personal Data:
This includes information that can be used to identify you directly or indirectly. Examples include:
Contact information (such as name, professional email address, company details) that you provide when you interact with us, such as filling out contact forms, requesting information about our AI strategy consulting, machine learning development, or other services.
Any information you provide in communications with us.
Usage Data:
We automatically collect information about your interaction with our site. This includes:
Your IP address
Browser type and version
Operating system
Pages viewed
Time spent on pages
Referring source
Information about the type of device you use
Technical information related to your interaction with our platform elements.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Legal Basis for Processing
We process personal data based on the following legal grounds:
**Consent:** Where you have given us explicit consent to process your personal data for a specific purpose.
**Performance of a Contract:** Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract for services like custom AI software development or predictive analytics.
**Legal Obligation:** Where processing is necessary for compliance with a legal obligation to which Synergia AI is subject.
**Legitimate Interests:** Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. Our legitimate interests include operating our site, providing and improving our services, marketing our services, and detecting and preventing fraud.
How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our service, including AI strategy consulting and data science services.
To notify you about changes to our service.
To allow you to participate in interactive features of our service when you choose to do so.
To provide customer support and respond to your inquiries about our services.
To gather analysis or valuable information so that we can improve our site and services.
To monitor the usage of our service.
To detect, prevent, and address technical issues.
To provide you with news, special offers, and general information about other services and events which we offer that are similar to those that you have already enquired about or purchased, unless you have opted not to receive such information.
For business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our site, products, services, marketing and your experience.
Disclosure of Your Information
We may share your personal information in the following situations:
**With Service Providers:** We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf to provide our AI deployment and MLOps services or website hosting, data analysis, marketing assistance, and similar services.
**For Legal Reasons:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
**To Affiliates:** We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
**With Your Consent:** We may disclose your personal information for any other purpose with your consent.
**Business Transfers:** If Synergia AI is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer have a legitimate business need to process your personal data, we will either delete or anonymize it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
Your Data Protection Rights (GDPR)
Depending on your location, you may have the following data protection rights:
**The right to access:** You have the right to request copies of your personal data.
**The right to rectification:** You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
**The right to erasure:** You have the right to request that we erase your personal data, under certain conditions.
**The right to restrict processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.
**The right to object to processing:** You have the right to object to our processing of your personal data, under certain conditions.
**The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided in this policy. We may ask you to verify your identity before responding to such requests.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Synergia AI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Children's Privacy
Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by writing to: Synergia AI 865 Avenida Belgrano, Floor 7, Buenos Aires, Ciudad Autónoma de Buenos Aires, C1092AAS, Argentina.